一
消費者權益
Consumer Rights
女兒國致力於提供透明、尊重且值得信賴的服務體驗。
Kingdom of True Daughters is committed to providing a transparent, respectful, and trustworthy customer experience.
消費者有權於購買前了解服務內容、價格與活動資訊。
Customers have the right to receive clear information regarding services, pricing, and event details before purchase.
消費者可依照本平台規範申請退款、改期或相關客服協助。
Customers may request refunds, rescheduling, or customer support according to platform policies.
本平台重視個人資料保護與合理客戶服務。
We value personal data protection and reasonable customer support.
二
服務條款
Terms of Service
女兒國提供文化、教育、工作坊、活動、諮詢、身心放鬆與文創商品等相關服務。
Kingdom of True Daughters provides cultural, educational, workshop, consultation, wellness, and creative product-related services.
部分活動或服務需於確認預約前完成付款。
Certain services or events may require payment before confirmation.
所有價格皆以新台幣（NTD）為主，除另有說明外。
All prices are listed in New Taiwan Dollars (NTD) unless otherwise specified.
參與者應提供正確資料並以尊重態度參與活動與服務。
Customers agree to provide accurate information and participate respectfully in services and events.
本平台提供之內容以個人成長、文化探索、一般放鬆與生活體驗為目的，不構成醫療、法律、心理或財務建議，亦不保證特定結果。
Services are intended for personal growth, cultural exploration, relaxation, and general wellness purposes only, and do not constitute medical, legal, psychological, or financial advice.
本平台保留因營運需求調整活動內容、時間或安排之權利。
We reserve the right to modify schedules, arrangements, or service details when necessary.
三
隱私權政策
Privacy Policy
本平台可能蒐集姓名、電話、電子郵件、LINE ID 與付款相關資訊。
We may collect customer information including names, phone numbers, email addresses, LINE IDs, and payment-related information.
蒐集資料僅用於預約、付款、客服聯繫、活動通知與內部管理用途。
Collected information is used only for bookings, payment processing, customer communication, event updates, and internal administration.
本平台不會任意販售或提供個人資料予未經授權之第三方。
We do not sell or intentionally share customer data with unauthorized third parties.
部分資訊可能透過第三方支付或通訊平台進行安全處理。
Some information may be securely processed through third-party payment or communication providers.
四
退款政策
Refund Policy
活動與工作坊如於活動開始七日前取消，可視情況申請退款或保留名額。
Cancellations made at least 7 days before an event may qualify for refunds or credit transfer.
活動開始前七日內取消者無法退款。
Cancellations made within 7 days of the event are not refundable.
若因主辦方因素取消活動，將提供退款或改期方案。
If an event is cancelled by the organizer, customers will receive a refund or transfer option.
數位內容或已開通之線上服務原則上不提供退款。
Digital products or accessed online content are generally non-refundable.
若收到損壞或錯誤商品，請於七日內聯繫客服協助處理。
Customers may contact support within 7 days for damaged or incorrect physical products.